Prusa Connect & Prusa Link Terms and Conditions

1. Introduction

1.1. The PRUSA CONNECT service (hereinafter “PRUSA CONNECT”) is operated by Prusa Research a.s., a company with its registered office at Partyzánská 188/7A, 17000, Prague 7, Id. No.: 06649114, registered in the Commercial Register kept by the Municipal Court in Prague, File No. B 23056 (hereinafter the “Operator”).

1.2. Contact details of the Operator: tel.: +420 222 263 718, e-mail: [email protected] or other online communication tools available at www.prusa3D.com.

1.3. “User” means a natural person who uses PRUSA LINK or the PRUSA CONNECT service in any way (hereinafter the “User”).

1.4. The PRUSA CONNECT service may only be used by registered Users with their own PRUSA ACCOUNT. The terms and conditions of registration and use of PRUSA ACCOUNT are the part of Privacy policy and can be found here.

1.5. The contractual relationship between the Operator and the User is governed by these Terms and Conditions (hereinafter the “PRUSA CONNECT Terms and Conditions”), which, based on this link, also include the General Terms and Conditions of Use of the PRUSA Website available here (hereinafter the “General Terms and Conditions”). The User is not entitled to use PRUSA LINK or the PRUSA CONNECT service, unless the User agrees with the PRUSA CONNECT Terms and Conditions.

1.6. These PRUSA CONNECT Terms and Conditions have been drawn up in the Czech, English, German, French, Italian, Polish and Spanish languages; these language versions are binding. If the Czech language is set as the language of the service in the User’s browser or printer upon the first activation of PRUSA LINK or upon the first login, the contractual relationship is governed by the Czech version of the PRUSA CONNECT Terms and Conditions. In other cases, the contractual relationship is governed by the bilingual version of the PRUSA CONNECT Terms and Conditions, where the first language shall be the language set in the User’s browser and the second language shall always be English; in case of any variance between the two language versions, the English version shall prevail.

1.7. Personal data are processed for the purpose of providing and operating the PRUSA CONNECT service. Information on the terms and conditions of personal data processing in connection with the PRUSA CONNECT service is available [here]; Users are obliged to become acquainted with them prior to the commencement of use of PRUSA LINK and PRUSA CONNECT.

2. Prusa Link

2.1. PRUSA LINK is a printer functionality enabling remote printing on selected PRUSA 3D printers. PRUSA LINK consists of software and hardware means. A list of compatible printers enabling the use or installation of PRUSA LINK can be found here.

2.2. If PRUSA LINK is not part of the printer, it is possible to install this functionality on a compatible printer afterwards according to the instructions available at prusa3D.com. In that case, the costs of the upgrade (especially purchase of necessary HW equipment) shall be borne by the User.

2.3. Software means necessary for the use of PRUSA LINK are provided free of charge and their use is regulated on the basis of the following open source licence. In connection with the use of PRUSA LINK, the Operator is not obliged to provide the User with any installation, integration or maintenance services, updates or other servicing. No warranty is provided by the Operator for the availability and functionality of PRUSA LINK. The use of PRUSA LINK is at one’s own risk and the Operator is not liable for any damage caused to the User or third parties in relation with the use of PRUSA LINK.

2.4. Successful installation and operation of PRUSA LINK is conditional on the use of up-to-date versions of the software and firmware available for the relevant 3D printer. In order to properly install, activate and set up PRUSA LINK, it is necessary to follow the user documentation and information contained in the knowledge base available here (hereinafter the “PRUSA LINK documentation”).

2.5. For correct and safe use of PRUSA LINK, the User is obliged to comply with the PRUSA LINK documentation, including the applicable licence arrangements. To avoid any doubt, PRUSA LINK is not a service provided by the Operator, but rather a functionality of a printer where full responsibility is upon its user. The costs related to the use of PRUSA LINK (e.g. costs of connecting a printer to the network, other necessary HW equipment, etc.) shall be borne exclusively by the User.

2.6. Important notice: If the User makes a printer accessible for remote assignment, activation and administration of print tasks via PRUSA LINK, the User is obliged to pay increased attention and to secure the printer and its surroundings against any damage. Furthermore, if the User makes a printer accessible via PRUSA LINK to third parties, the User hereby acknowledges that these persons may use the printer and administer it remotely to the same extent as the User, where only the User, rather than the Operator, is fully responsible for setting the access rights and security rules.

2.7. Printers with correctly activated PRUSA LINK functionality may use other remote access and online management functions via the PRUSA CONNECT service.

3. Prusa Connect

3.1. The PRUSA CONNECT service is a service of remote access, printing and administration of 3D PRUSA printers connected to the computer network via PRUSA LINK. Through PRUSA CONNECT, you can remotely access the connected printer, both within the local network and via the Internet, administer it, assign print tasks to it (individually or collectively for one or more printers) or give additional commands to printers. All the above within the scope of the PRUSA CONNECT user settings. If the User of the connected printer allows it in the PRUSA CONNECT service settings, other persons may also have access to the User’s printer(s) connected to PRUSA CONNECT to the extent allowed by the User. The provisions of Articles 2.6 and 4.3 thus also apply to the PRUSA CONNECT service to the full extent.

3.2. The PRUSA CONNECT service also includes a data space provided for storing print files, previews and other contents related to the printing process using connected printers. The data space is established for the User upon connection of the first printer under the User’s PRUSA CONNECT account.

3.3. Users are obliged to use the data space provided by the Operator within PRUSA CONNECT to store files in the format and size permitted by the Operator.

3.4. The PRUSA CONNECT service is provided free of charge. This shall in no way prejudice Article 4.2 on Premium Services for the Data Space. The Operator does not guarantee the availability of the PRUSA CONNECT service and does not provide the User with any further guarantees to remedy any defects or obstacles to availability or any other servicing such as installation, integration, maintenance, updates, upgrades. The PRUSA CONNECT service is operated in a beta version, i.e. a test mode. The Operator reserves the right to extend, change, modify or terminate the provision of the PRUSA CONNECT Service at any time. An up-to-date list of the available functionalities and a complete specification of the PRUSA CONNECT service can be found here. The User agrees that the Operator is not liable to the User or third parties for any damage caused by unavailability, changes, or termination of the provision of the PRUSA CONNECT Service.

3.5. PRUSA CONNECT Users may use 3D printers of other Users provided that they are members of the PRUSA CONNECT Group to which they were invited by its administrator (see Article 4). At the same time, the PRUSA CONNECT service may only be used by Users who have acquainted themselves with and have approved the PRUSA CONNECT Terms and Conditions and other related Operator’s documentation (General Terms of Use, PRUSA CONNECT Privacy Policy, PRUSA ACCOUNT Terms and Conditions, etc.) and have agreed to comply with them.

3.6. For correct and efficient use of the PRUSA CONNECT service, the Operator recommends fulfilling at least the technical requirements available here. The technical conditions and specifications may change during the operation of the PRUSA CONNECT service and the User is obliged to use the Service only in compliance with the current instructions and recommendations of the Operator.

4. Prusa Connect Groups

4.1. After logging into the PRUSA CONNECT service, each PRUSA CONNECT User becomes the administrator of his/her own group where he/she exercises the administrator rights and may invite other Users to join the group. The User may also create other shared user groups. As a PRUSA CONNECT group administrator, the User may assign the user rights to the individual Users of the group when creating an invitation or later in the group’s settings; this must be done in compliance with the PRUSA CONNECT user documentation.

4.2. By connecting a printer to a PRUSA CONNECT group, the User will get a free data space for storing print files. See Article 3.2 above. The Operator may provide Premium Services for the basic data space (e.g. versioning, history storing, increasing the size of the space, etc.) according to the valid Operator’s price list.

4.3. Important notice. If the User assigns administrator rights to another User of PRUSA CONNECT within the administered user group (execute permission), the User may change the settings of the relevant group to the full extent in the same way as its founder, i.e. in particular, the User may delete the contents of the shared data space of the group, assign print tasks to printers connected to the group or cancel them, or accept or delete members of the relevant group, including the account of the group’s founder, i.e. its current administrator. The User/administrator who invited the relevant User to his/her group and who assigns the user rights is always exclusively responsible for the User’s conduct within the group. This paragraph shall in no way prejudice the provisions of Article 2.6 of these PRUSA CONNECT Terms and Conditions.

5. Miscellaneous

5.1. When using PRUSA LINK and PRUSA CONNECT, the User is obliged to proceed in accordance with the relevant user documentation, these Terms and Conditions, applicable legislation and with respect to legitimate interests of the Operator, other users and third parties.

5.2. When using PRUSA LINK or PRUSA CONNECT, the User of PRUSA LINK and PRUSA CONNECT is, in particular, obliged to act so as to prevent any damage to property, unauthorised interference with intellectual property, privacy or other legitimate interests; this applies to both acts and omissions.

5.3. The use of PRUSA LINK or the PRUSA CONNECT service for activities that are at variance with the applicable laws or good morals is not permitted. The User agrees to comply with the principles of effective use of network resources, i.e. the User is obliged, in particular, to refrain from scraping activities, artificially increasing queries and overloading the capacity of the service, sending unsolicited or harassing communications, etc.

5.4. Furthermore, the User agrees not to transfer, store or otherwise disseminate illegal content through PRUSA LINK or PRUSA CONNECT, i.e. Users agree to only transfer and store files and printing documents (hereinafter the “Contents”) which they are sufficiently authorised to reproduce, publish, disseminate or use and further license under the terms and conditions of the relevant licence. The User also agrees that the Contents do not violate any third-party rights, including, but not limited to, intellectual property rights, and are not at variance with the applicable laws and good morals. Furthermore, the User agrees to use the Service to only display printing documents which do not serve as instructions for printing items the possession or manufacture of which is restricted or prohibited by laws and regulations.

5.5. The User is fully responsible for all Contents and printing documents transferred through PRUSA CONNECT. The Operator is not liable for such Contents in any way whatsoever. The Operator points out that the Contents created by other Users or third parties is in no way controlled or verified by the Operator prior to publication. Thus, the printing documents and the description and labelling thereof may contain factual, technical and formal inaccuracies or errors and therefore may in no way be deemed to be expert advice, instructions or statements. The Operator does not guarantee the quality or flawlessness of the printing documents and is not liable to the User for any damage incurred as a result of their use. The User agrees to compensate the Operator, other Users and third parties, where applicable, for any damage incurred by them in connection with publication of the relevant printing documents.

5.6. If you consider any contents found in the PRUSA CONNECT service illegal or violating your rights or privacy, please contact the Operator via the following link: [here].

5.7. Any and all costs of acquisition and installation of PRUSA LINK, connection of a printer and use of the PRUSA CONNECT service, including the costs of additional hardware or software means or connection to the electronic communications network, shall be borne by the User. This includes, in particular, the purchase of your own necessary hardware equipment, internet connection costs, electricity consumption, consumables, etc.

6. Governing law and dispute resolution

6.1. The legal relationships between the User and the Operator arising on the basis of these PRUSA CONNECT Terms and Conditions shall be governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic exclusively under the laws of the Czech Republic.

7. Final provisions

7.1. In the event of breach of these PRUSA CONNECT Terms and Conditions, binding legal regulations of the Czech Republic or good morals by the User, or even in case of mere justified suspicion of such a breach, the Operator reserves the right to restrict the User’s access to the PRUSA CONNECT service, or to suspend or completely cancel the User’s account, without prior notice or any compensation.

7.2. These PRUSA CONNECT Terms and Conditions may be unilaterally modified or updated by the Operator at any time. The Operator shall notify the User of a change hereto at least 14 days before the effective date of the new version, by publishing the new version on the Operator’s website or by means of a message sent to the User’s registered e-mail address. The User may reject the relevant changes by deleting his or her User Account or by not using the PRUSA CONNECT Service. The valid and effective version of the PRUSA CONNECT Terms and Conditions is always published on the Operator’s website and the User is obliged to become acquainted with it from time to time. By using the PRUSA CONNECT Service after the effective date of the changes, the User shall be deemed to have accepted the changes.

7.3. Invalidity or ineffectiveness of a provision of any of these PRUSA CONNECT Terms and Conditions shall in no way prejudice the validity and effectiveness of other provisions.

7.4. This version of the PRUSA CONNECT Terms and Conditions is valid and effective from 1.1.2020.