General Terms and Conditions of Use of the PRUSA Websites

1. Introduction

1.1. This document stipulates the terms and conditions of use of the PRUSA websites (hereinafter the “Terms and Conditions”) operated by Prusa Research a.s., Id. No.: 06649114, with its registered office at Partyzánská 188/7a, Holešovice, 170 00 Prague 7, Czech Republic, registered in the Commercial Register kept by the Municipal Court in Prague, Section B, File 23056 (hereinafter the “Operator”). This includes, in particular, websites available at www.prusa3d.com, www.printables.com, www.prusalab.cz and www.prusament.com (hereinafter the “Websites”)

1.2. The Websites are accessible to the public without registration. However, in order to use some services, it is necessary to log in with a username and password after registering a unified user account, which we call PRUSA ACCOUNT. The terms and conditions of registration and other provisions concerning the use of the PRUSA ACCOUNT can be found in Article 2 of these Terms and Conditions.

1.3. In particular, these Terms and Conditions define the general rights and obligations when using our Websites. Beyond the scope of these Terms and Conditions, which apply to all PRUSA websites, the regulations specific to the individual websites and PRUSA services shall also apply. Therefore, the purchase of goods at the PRUSA E-SHOP is governed by the general terms and conditions; PRINTABLES.COM services, including the loyalty programme, have their separate terms and conditions of use, etc. The relevant special terms and conditions relating to the relevant service are always available on the relevant website.

1.4. The Operator points out that the content created or published by the user is in no way controlled, verified or approved by the Operator during the recording and storage. Therefore, the user content, printing documents, their description and labelling or other information disseminated by the user may contain factual, legal, technical or formal inaccuracies or defects and can in no way be regarded as expert advice or opinions. The Operator does not guarantee the quality or flawlessness of the content published by other users and is not liable to other users of the Websites for any damage caused by their use.

1.5. The Operator shall not be obliged to check and verify the substantive and legal aspects of the user content and reserves the right to remove or make unavailable any user content at any time without prior notice. If the Operator demonstrably learns of the unlawful nature of the stored user content, the Operator is obliged to take the necessary steps and make such content unavailable or remove it.

1.6. If there is suspicion that any part of the content unlawfully infringes the copyright of another person or is otherwise in violation of the applicable laws or legitimate interests of another person or these Terms and Conditions, such suspicion may be reported directly at the relevant item of the content using the “REPORT” button or, if this is not possible, you may contact us with a request to make unavailable or remove the relevant content by e-mail at [email protected].

2. PRUSA ACCOUNT

2.1. PRUSA ACCOUNT is a unified user account that you can use to log into the PRUSA E-SHOP or to individual PRUSA online services.

2.2. To use the PRUSA ACCOUNT, you must register online at account.prusa3d.com. When registering, the user is obliged to provide basic personal data at least in the following scope: first name, last name and e-mail address. These personal data must be true and the user is obliged to keep them updated.

2.3. The user may not allow any third party to use his or her PRUSA ACCOUNT and is fully liable for any and all damage incurred in connection with the disclosure of his or her login details to a third party.

3. Personal Data and Processed Information

3.1. We take special care with regard to the protection and processing of personal data, and the terms and conditions and other information regarding the processing of personal data can be found in our Privacy Policy, which includes, among other things, information on the use of cookies and similar technologies on our websites. By using our website, you acknowledge and confirm that you have read the Privacy Policy and information about the use of cookies and similar technologies.

3.2. The Privacy Policy and information on the use of cookies and similar technologies form part of these Terms and Conditions. Their full text is available at www.prusa3d.com/page/privacy-policy_231258/.

4. Use of the Websites

4.1. The use of the Websites is free of charge unless the relevant part of the Websites expressly indicates the costs associated with their use.

4.2. The Websites and services provided through them are intended for persons over 15 years of age. Persons under the age of 15 may use the Websites only with the consent of their legal representative and under the supervision of a person who is obliged to supervise them.

4.3. By using the Websites, the user declares that he or she has read these Terms and Conditions, understands them and agrees with them. If you do not fully understand any part of these Terms and Conditions or have any other questions regarding these Terms and Conditions or the Privacy Policy, please do not hesitate to contact us by e-mail at [email protected].

4.4. The goal of the Operator is to provide users with permanent and error-free access to the Websites. However, the Operator reserves the right to restrict, modify or terminate the operation and/or free use of the Websites or parts thereof at any time.

4.5. The Operator represents that it is not liable for any consequence caused by unavailability or limited availability of the Websites. To the maximum extent permitted by the generally binding legal regulations, the Operator excludes liability vis-à-vis the users; in particular, the Operator shall not be liable for any damage incurred by the user in connection with the use of the Websites, in particular for any damage incurred as a result of events that could not be objectively influenced, and the user thus waives all claims for compensation.

4.6. In cases where the Operator’s liability for damage caused under these Terms and Conditions cannot be entirely excluded and the user cannot validly waive his or her claims for compensation, but where the Operator’s liability can be at least limited, the total obligation of the Operator to compensate damage is limited to the amount of the price paid by the user for the use of the Websites, but not exceeding the aggregate amount of EUR 500.

5. Hardware and Software and Internet Connection

5.1. In order to use the Websites, the user must purchase and maintain the hardware and software of the end device and the internet connection (hereinafter the “User Equipment”) at the user’s own expense.

5.2. Before using the Websites, users are obliged to check that the websites are compatible with the User Equipment.

5.3. The user bears full responsibility for the risks associated with the operation of the internet connection and other communication systems, in particular for data transmission risks, including wireless data transmission, including the risk of unlawful and unauthorised access to data transmission, risk of data transmission capture and monitoring and risk of data transmission disruption. The user acknowledges that the Operator strongly recommends that the user pay due attention to the User Equipment in this respect.

6. Permitted Use of the Websites

6.1. Under these Terms and Conditions, the user may use the Websites only in the usual manner and for the anticipated purposes. In particular, the user is obliged to refrain from any activities aimed at unauthorised copying, manual or automated extraction of the contents of the Websites, including scraping, artificial increase in inquiries and burdening of the accessibility capacity of the Websites, placing or sharing illegal content via the Websites, sending unsolicited or harassing messages, etc. The use of the Websites must not contravene these Terms and Conditions, generally binding legal regulations or good morals, interfere with the rights and legitimate interests of the Operator, other users and third parties.

6.2. The information and any content published on the Websites is intended for personal use and solely for community dissemination, unless expressly stated otherwise. The underlying materials, print or source files and other information available through the Websites are not intended for professional use or as a substitute for certified, accredited or otherwise regulated products.

7. Third-party Content, Including Links to Third-party Websites

7.1. Content that is not owned by the Operator may be published on the Websites and the Operator does not control it in any way (hereinafter “Third-Party Content”) and the Websites may also redirect the user to Third-Party Content through internet links. The user acknowledges that the Third-Party Content in no case represents a confirmation, support or approval of Third-Party Content by the Operator and that the Operator has no control over such Third-Party Content.

7.2. The user acknowledges that the use of Third-Party Content is governed by separate terms and conditions of service of Third-Party Content that are available through the content.

7.3. The Operator represents that it is not liable for any consequence caused by unavailability or limited availability of Third-Party Content. To the maximum extent permitted by the generally binding legal regulations, the Operator excludes liability towards the users; in particular, the Operator shall not be liable for any damage incurred by the user in connection with the use of Third-Party Content.

8. Websites Security

8.1. The user may not misuse the Websites in any way and use any procedures, software tools or scripts in relation thereto that could have an adverse impact on their operation, interfere with their functionality, cause unreasonable burdens, or perform any other activity that could constitute unauthorised interference with their substance in view of their purpose and functioning.

8.2. The Operator reserves the right to restrict the user’s access to the Websites in case of breach of these Terms and Conditions, generally binding legal regulations or good morals, or even if there is only a justified suspicion of such conduct without prior notice and any compensation.

9. Intellectual Property Rights and Reservation of Impossibility to Transfer Rights by the User

9.1. The Websites are protected by intellectual property rights. Apart from the right to use the website specified in Article 6 of these Terms and Conditions, the user does not acquire any rights to the Websites, including intellectual property rights, except where expressly stipulated otherwise in these Terms and Conditions. The Websites, any components or content thereof, including source codes, logos and other graphic elements, may not be used for any other purpose or in any other way than the specified manner, in particular, such content may not be modified, included in a collection of works or otherwise interfered with, reproduced, distributed, communicated to the public, rented or leased without the prior consent of the Operator or rights holders. Any commercial dissemination of the content of the Websites by the user is prohibited.

9.2. The user may not assign or transfer his or her rights and obligations arising on the basis of these Terms and Conditions to a third party. The user agrees that any and all rights and obligations of the Operator arising under these Terms and Conditions may be assigned to a third party without the need for further consent of the user.

10. Final Provisions

10.1. The Operator invites the user to contact it via the single point of contact specified in paragraph 1.6 of these Terms and Conditions if it finds any information originating from the Websites to be in breach of these Terms and Conditions.

10.2. These Terms and Conditions may be unilaterally modified or updated by the Operator at any time. The Operator shall notify the user of any change to these Terms and Conditions at least 14 days before the effective date of the new version, by publishing the new version on the Websites. The user may refuse the relevant changes to these Terms and Conditions by no longer using the Websites. The valid and effective version of these Terms and Conditions is always published on the Websites and the user is obliged to become acquainted with it from time to time. If the user of the Websites continues to use the Websites after the effective date of the changes, it shall be deemed that the user accepts the changes.

10.3. The legal relationships between the user and the Operator arising on the basis of these Terms and Conditions shall be governed by these Terms and Conditions and, in areas not regulated therein, by the laws of the Czech Republic. Any disputes arising from the relationships hereunder shall be resolved by the competent courts of the Czech Republic, exclusively in accordance with the laws of the Czech Republic.

10.4. Invalidity or ineffectiveness of any provision of these Terms and Conditions shall be without prejudice to the validity and effectiveness of the other provisions.

10.5. This version of these Terms and Conditions is valid and effective from August 1, 2022 and replaces any and all previous versions of these Terms and Conditions, including other parts thereof.